The Third Place
Summary
The Third Place is a startup aimed at helping small businesses to engage more deeply and authentically with their guest base. Users include a variety of businesses from mom-and-pop shops, to experimental pop-ups, to fine dining establishments such as 3-Michelin-starred restaurant Atelier Crenn.
I have worked with The Third Place for the last several years to take this startup from 0-1.
Team
Vivien Sin: Co-founder & CEO
Glen Wang: Co-founder & CTO
Victor Klawitter & William LaRoche: Engineers
Me: Product Designer
My role
My day-to-day involves:
Reviewing and discussing requirements for new features
Taking loose or open ended ideas to fruition
Creating user flows and wireframes
Designing and iterating in Figma
Creating high-fidelity prototypes
Adjusting and reimagining features based on user feedback
Communicating regularly with the engineers
Maintaining a central component library of assets and styles to ensure consistency across designs
There are two main product experiences based on our two user types: small business owners, and their customers.
Event creation and management
Each business can tailor their public-facing pages to match their brand.
I maintain a component library to keep elements consistent
Taking new features from 0-1 involves iteration and constant feedback
The member portal is the experience that a guest will interact with regularly.